Terms of Service
These Terms of Service govern your use of Ambulante Bravo (“the App”, “the Service”), the business-management application for food businesses identified as com.ambulantebravo.app, and its associated services.
By creating an account or using the Service, you accept these Terms. If you do not agree, do not use the App.
1. Who may use the Service
The Service is intended for adults who operate a food business, and for the staff those people authorize. By registering, you represent that you have the legal capacity to enter into these Terms and, if you are acting on behalf of a company, that you are authorized to do so.
2. What the Service does
Ambulante Bravo is a management tool: it lets you record menus and recipes, calculate costs and margins, track inventory, record sales and expenses, manage staff, and review business indicators.
The Service is a support tool. The results, calculations, and suggestions it displays depend on the information you enter and do not constitute accounting, tax, legal, or financial advice.
3. Your account
You are responsible for the accuracy of your registration details, for keeping your credentials confidential, and for all activity that occurs in your account.
If you grant access to staff under different roles, you are responsible for the permissions you assign and for revoking them when appropriate.
4. Subscriptions, payments, and cancellation
Access to paid modules requires an active subscription. Subscriptions are contracted per business: each restaurant or business unit has its own subscription.
Charges are processed through Stripe. By subscribing, you authorize the recurring charges for the plan you chose until you cancel.
You may cancel at any time from Profile, Subscriptions, inside the App. Cancellation takes effect at the end of the period already paid for; you keep access until that date and no further charges are made.
Except where applicable law provides otherwise, periods already elapsed are not refundable.
5. Card charges through third-party terminals
When you record a card sale, the App sends the amount to your third-party terminal (for example, Mercado Pago Point or Clip), which operates under your own merchant account.
The App does not capture card data, does not process payments, and does not handle funds. Money is settled directly between you and your terminal provider, under the agreement you have with them. Any clarification, chargeback, or payment incident is handled with that provider.
6. Electronic invoicing
If you use electronic invoicing (CFDI), invoices are issued through our invoicing provider using the tax details you supply.
You are responsible for the accuracy of those details and for the tax obligations arising from your operation.
7. Your information and third-party information
You retain ownership of the information you enter into the Service. You grant us only the permission necessary to host and process it in order to provide the Service.
If you record data about your employees or other third parties, you are responsible toward them, including informing them and obtaining any applicable authorizations.
The processing of personal data is described in the privacy policy.
8. Artificial-intelligence features
Some features send your business content to an artificial-intelligence provider to generate results. These results are estimates and may contain errors.
You should review them before making pricing, purchasing, or staffing decisions based on them.
9. Acceptable use
When using the Service, you agree not to:
- Use it for unlawful purposes or to record simulated transactions for evasion.
- Attempt to access accounts, data, or systems that are not yours.
- Interfere with the operation of the Service, overload it, or circumvent its technical limits.
- Extract information from the platform in bulk or by automated means.
- Resell access to the Service without our written authorization.
10. Intellectual property
The App, its code, its design, and its trademarks belong to Ambulante Bravo or its licensors. These Terms transfer no rights over them beyond using the Service as set out here.
11. Availability and changes
We work to keep the Service available, but we do not guarantee uninterrupted or error-free operation. We may carry out maintenance, updates, and changes to features.
If a feature is permanently discontinued and this materially affects the plan you contracted, we will tell you with reasonable notice.
12. Suspension and termination
You may stop using the Service and request deletion of your account at any time by writing to hola@ambulantebravo.com. We process deletion within a maximum of 30 days.
We may suspend or terminate your access if you breach these Terms, if there is a security risk, or if the subscription remains unpaid. Except in urgent cases or where legally required, we will notify you beforehand.
Before deleting your account, we recommend exporting any information you need to keep.
13. Limitation of liability
The Service is provided “as is”. To the extent permitted by applicable law, we are not liable for indirect damages, loss of profits, or loss of data arising from the use of, or inability to use, the Service.
Nothing in these Terms limits liability that cannot be limited under applicable Mexican law, including the rights available to you as a consumer.
14. Changes to these Terms
We may update these Terms. We will post the current version at this same address and indicate the date of the last update. If the change is material, we will notify you within the App or by email before it takes effect.
If you continue using the Service after it takes effect, you are deemed to accept the updated version.
15. Governing law
These Terms are governed by the laws of the United Mexican States. For any dispute, the parties submit to the competent courts of that country, without prejudice to the rights granted to you by consumer-protection legislation.
16. Contact
For questions about these Terms, write to us at hola@ambulantebravo.com.